🛡️ Privacy Policy

Effective Date: 01/01/2025
Last Updated: 11/04/2025

HBD Motografx (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website [insert URL], make a purchase, or interact with our services.

1. Information We Collect

We collect personal and non-personal information in several ways, including:

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely by third-party payment processors)
• Uploaded images, logos, or artwork for custom designs
• Non-Personal Information

We may collect data about your interaction with our website, such as:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on the site
• Referring websites or search engines
• Cookies

We use cookies and similar technologies to improve your browsing experience, personalize content, and analyze site performance. You may disable cookies in your browser settings, but certain site features may not function properly.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including custom graphic and apparel designs
• Communicate with you about your order status, artwork proofs, or support requests
• Improve our website, services, and customer experience
• Send updates, promotions, or product information (only if you’ve opted in)
• Comply with legal or tax obligations

3. eCommerce and Payment Processing

HBD Motografx uses secure, third-party eCommerce and payment platforms (such as Shopify, WooCommerce, or Stripe/PayPal) to process online transactions.

We do not store or have access to your full credit card information. These platforms encrypt and securely handle your payment details in accordance with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

4. Sharing Your Information

We do not sell or rent your personal information. We only share your data with:

• Payment processors and shipping providers to complete your order
• Trusted service providers assisting in website hosting, analytics, or marketing (under strict confidentiality agreements)
• Legal authorities, if required to comply with applicable law or enforce our rights

5. Data Retention

We retain personal data only as long as necessary to fulfill your orders, provide support, comply with legal obligations, or resolve disputes.

6. Security

We use SSL encryption and secure hosting to protect your information. However, no internet transmission or storage system is completely secure. You use our site and services at your own risk.

7. Your Rights

You may:

Request a copy or correction of your personal data

Request deletion of your data, subject to legal and transactional requirements

Opt out of promotional communications by clicking “unsubscribe” or contacting us

To exercise these rights, contact us at [email protected]

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect data from minors.

9. Policy Updates

We may update this Privacy Policy periodically. The revised date at the top reflects the latest version.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

HBD Motografx
Email: [email protected]
Phone: (386) 308-2225
Address: 176 Carswell Ave, Holly Hill, FL

⚖️ Terms of Use

Effective Date: 01/01/2025
Last Updated: 11/04/2025

Welcome to the HBD Motografx website (“Site”). By using this Site, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using or making a purchase.

1. Acceptance of Terms

By accessing this Site or completing a purchase, you confirm that you are at least 18 years old (or have parental consent) and that you agree to these Terms. If you do not agree, please do not use the Site.

2. Website and eCommerce Use

You may use our Site to browse products, request quotes, and place orders. You agree not to:

• Use the Site for unlawful or fraudulent purposes
• Interfere with the Site’s operation or security
• Upload viruses, malware, or harmful code
• Use automated tools to scrape or collect data

3. Intellectual Property

All text, images, graphics, logos, and designs on this Site are the property of HBD Motografx or its licensors and protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or use any materials without our written consent.

4. Custom Designs and Artwork Uploads

When submitting custom artwork, logos, or design files, you represent that:

• You own or have permission to use those materials
• The content does not infringe on copyrights, trademarks, or intellectual property rights

HBD Motografx reserves the right to refuse or modify any design we deem inappropriate or infringing.

5. Orders, Pricing, and Payment

All prices are listed in U.S. dollars and subject to change without notice.

• Payment must be completed at checkout before production begins.
• Custom orders are non-refundable once design approval and production have started.
• We reserve the right to cancel or refuse any order for any reason.
• Payments are securely processed via third-party gateways (e.g., Shopify Payments, PayPal, or Stripe) that meet PCI-DSS standards.

6. Shipping and Delivery

We strive to process and ship orders promptly. However, shipping times are estimates and may vary based on location, carrier, or seasonal demand.
HBD Motografx is not liable for carrier delays, lost packages, or incorrect delivery addresses provided by the customer.

7. Returns and Refunds

Because most products are custom-made, returns or refunds are only available for:

• Defective or damaged items upon arrival
• Errors made by HBD Motografx during production

You must contact us within 3 business days of receiving your order to resolve any issues.

8. Limitation of Liability

HBD Motografx is not responsible for indirect, incidental, or consequential damages arising from:

• Use or inability to use the Site
• Delays, errors, or omissions in content
• Product misuse or installation errors
• Our total liability will not exceed the amount you paid for the order in question.

9. Indemnification

You agree to indemnify and hold harmless HBD Motografx, its employees, and affiliates from any claims, damages, or expenses resulting from your misuse of the Site or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Florida, and any disputes shall be resolved in Volusia County, FL.

11. Updates to Terms

We may update these Terms periodically without notice. Continued use of the Site constitutes your acceptance of any revisions.

12. Contact Information

For questions or concerns about these Terms, please contact:

HBD Motografx
Email: [email protected]
Phone: (386) 308-2225
Address: 176 Carswell Ave., Holly Hill, FL